SynApps™ Service

Synchronize Dynamics 365 for Field Service to SAP ERP

Enable Microsoft Dynamics 365 for Field Service to leverage ERP equipment, agreement, inventory, and service order data and then synchronize completed Dynamics 365 work orders back to ERP.  SynApps™ solves the integration complexity and merges SAP ERP and Dynamics 365 for Field Service into one seamless experience.  Avoid common failure points with our proprietary Integration best practices that are embedded into each SynApps™ integration implementation.  Leveraging Azure integration services, SynApps™ provides simplified setup, scalability, traceability, and extensibility for a seamless, modular integration solution. 

Seamless interoperation of service data and transactions in Microsoft Dynamics 365 for Field Service and SAP

SynApps™ Service manages Dynamics 365 Field Service to SAP integrations in customer environments with or without SAP Customer Service.  Depending on your environment, SynApps™: 

  • Enables every Dynamics 365 Work Order to be sold and invoiced
  • Updates & creates Dynamics 365 Assets from SAP Equipment
  • Enables use of Dynamics 365 Field Service with SAP backend sales and billing
  • Synchronizes service and work orders, contracts and agreements, as well as purchase orders and service part inventory
  • Supports scenarios where Service Orders are created in SAP then fulfilled in Dynamics 365 Work Orders

See SynApps™ SAP Integration for Dynamics 365 for Sales



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