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The Voice of the Customer on the Industrial Internet of Things (IIoT) and CRM
May 04, 2015

The Voice of the Customer on the Industrial Internet of Things (IIoT) and CRM

From the frontlines of Smart Manufacturing Summit with 100 CEOs I just came back from the Smart Manufacturing Summit, sponsored by the Chief Executive Network, in Indianapolis. This two-day annual conference was attended by the business executive leaders from 100 mid-sized manufacturers....

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: CRM for Manufacturers, Dynamics 365 for Sales, Manufacturing, Microsoft

Feb 02, 2015

CRM in Manufacturing – From the Frontlines of AHR Expo 2015

It’s still the early days and most companies have not realized the true potential of CRM for Manufacturers. A couple of co-workers and I just came back from the AHR Show in Chicago with some fresh realizations. The Headline? Despite growing market penetration, the true value of...

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: CRM for Manufacturers, Manufacturing, Simplify

Jun 13, 2014

So Just What IS a CRM Platform and Why Does It Matter to YOU?

First of all, YES it matters to you if your organization: Has already implemented enterprise platforms for ERP and Office functions; Needs to move into the next generation of B2B Commerce – Digital Demand Creation; Considers end-to-end productivity, cycle time, and margin...

Categories: Microsoft Solutions, Manufacturing Industry Insights

Tags: CRM for Manufacturers, Demand Creation

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