Intelligent Enterprise on the Move – Kennametal’s Modernization Journey

What a great week it was at the American Manufacturing Summit in Chicago!  This year’s attendees were a who’s who of manufacturing excellence. The sessions were outstanding  – with so many success stories of companies  that have made progress on Industry 4.0, digital transformation, and smart connected devices and equipment.  

Categories: Manufacturing Industry Insights, News + Events

Tags: Manufacturing, Microsoft, Digital Transformation, Smart Factory, Digital Factory, Operational Excellence, Systems Integration, Factory Automation, Modern Workplace

Accelerate Customer Retention and Loyalty through Service [Video]

In this next video in our series, join Mike Shields and David Kohar as they discuss Service Lifecycle Considerations applied to the Mixed Mode Demand Model.  You’ll learn what service experiences your customers expect along your product & process complexity spectrum. 

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Mixed Mode Demand Model, Service Lifecycle Considerations, Customer Retention

3 Types of Demand that Shape Customer Engagement & Production Best Practices [Video]

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Customer Engagement, Mixed Mode Demand Model

What Leading Global Manufacturing Executives are Saying about their Strategies for Service and IoT

Categories: Manufacturing Industry Insights, eBooks + Infographics + Video

Tags: Connected Field Service, Field Service, IoT, Manufacturing, IIoT

Getting Started with IoT: Connected

Connected...This one word is reshaping our personal and business lives.  Industry projections consistently show that by 2020 there will be 200 billion connected “things” in the Internet of Things (IoT).  So, the IoT boom reflects a seismic shift in how manufacturers are moving to sensor and connect their products and shift their business models.  At the heart of this, leaders are rethinking strategies and figuring out how their organizations can win the future by launching new product and service initiatives. 

Categories: Manufacturing Industry Insights, Business Intelligence

Tags: Business Intelligence, IoT

The Time is Now – From Watching to Action on Digital Transformation in Manufacturing

Categories: Manufacturing Industry Insights

Tags: Business Intelligence, Connected Field Service, Customer Engagement, Field Service, Manufacturing, Microsoft, Systems of Intelligence, Machine Learning

Knowledge Based Technologies, Differentiation, & Configuration [eBook]

Today, Manufacturers live in a highly demanding environment where customers want products tailored to their needs and wants, and are willing to pay a premium for it.  If an enterprise can accomplish customization with efficiency, differentiating themselves by offering more choices, more easily than their competitors, they will not only survive -- they will thrive.

Categories: eBooks + Infographics + Video

Tags: Customer Engagement, Differentiate

From the Frontlines of Field Service Connect 2016

Categories: Microsoft Solutions, Manufacturing Industry Insights, News + Events, Business Intelligence

Tags: Age of the Customer, Business Intelligence, Connected Field Service, Customer Engagement, Demand Creation, Field Service, Knowledge Deployment, Microsoft