Industry Leading Blog for Manufacturers

Service is not an aftermarket; it is THE market. 

Manufacturers have historically competed on product innovation + operational excellence to establish their leadership position in the market, through tight margins + lean operations.  Today, you must differentiate with SERVICE by managing the entire equipment lifecycle.  Your customers expect more, and delivering an excellent, end-to-end customer experience is more important than ever. 

In this webinar, you will learn how to:

  • Reduce your downtime with predictive maintenance; predict equipment failures before they happen, and systematically prevent them
  • Detect, troubleshoot, and resolve issues remotely before they surface for your customers with Remote Monitoring
  • Increase customer satisfaction + retention with intelligent customer engagement; connect where + how they want
  • Make proactive service and maintenance decisions about your equipment with predictive intelligence
  • Leverage Connected Field Service and IoT to help realize your Digital Transformation

See how Microsoft’s Azure IoT Suite (Machine Learning & Analytics) connects with Dynamics 365 to enable you to extend & own your service lifecycle.

Complete the form below to watch the recorded webinar!


Jesse Alleyne -- Industry Solutions Exec, Manufacturing | Microsoft

Julie Marletta -- Service Lead, Solution Delivery Manager | eLogic

Justin Pittman -- Director, Digital Commerce | eLogic

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